Course Overview
Zapier & Make for Non-Technical Teams is a mentor-led, hands-on course designed to help professionals automate repetitive tasks and streamline workflows using no-code tools. The programme focuses on practical scenarios where teams can improve efficiency without relying on technical development skills.
Participants will learn how to connect apps, design multi-step workflows, and manage data flows between tools using Zapier and Make. The course explores real business use cases across operations, marketing, HR, and finance, ensuring learners can immediately apply automation in their roles.
By the end of the course, learners will be able to design, build, and manage automation workflows confidently. The course also introduces best practices for scaling automation safely and maintaining control over business processes.
Hands-On Learning
Build real automation workflows using Zapier and Make tools.
Mentor-Led Sessions
Guided sessions with step-by-step walkthroughs and practical scenarios.
Career-Ready Skills
Automate processes, reduce manual work, and improve efficiency.
Learning Outcomes
Design no-code automation workflows
Analyse processes for automation opportunities
Implement multi-step workflows using Zapier
Evaluate automation performance and reliability
Communicate workflow logic to stakeholders
Lead basic automation initiatives
Prerequisites
Basic computer and internet skills
Familiarity with business tools
No coding experience required
Detailed Syllabus
Step-by-step learning journey from basics to professional practice
Topics Covered
- Course setup and expectations
- Introduction to no-code automation
- Accessing Zapier and Make platforms
- Identifying automation opportunities
Skills You'll Gain
Master these in-demand skills through hands-on practice
Career Progression
A clear view of the roles this programme supports, what typically comes next, and where learners progress over time
Ways to Learn
Choose the learning format that works best for you and your team
Live Online
Instructor-Led Training
Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
- Live instructor interaction (real-time)
- Trainer-led walkthroughs and real examples
- Guided resources and session notes provided
- Structured Q&A and practical discussion
Price per person
Group enrolments and early planning options available.
All prices are exclusive of VAT where applicable. Group enrolments and custom packages available on request.
Prefer a Faster, Personalised Route into IT?
Not everyone learns best in a group. If you want focused guidance, faster clarity, and confidence you can use on the job, our 1-to-1 Fast-Track Training gives you private, mentor-led support tailored to your experience and goals.
"Many learners choose 1-to-1 when they want understanding, not memorisation."
Exam & Certification Information
Everything you need to know about the certification exams
Important Information
You will receive an Xcademia certificate of completion based on participation and successful completion of labs and scenario simulations.
Credential
Certificate of Completion
On successful completion of Zapier & Make for Non-Technical Teams, learners receive an Xcademia Certificate of Completion. This standalone certificate is issued directly by Xcademia and is aligned with globally recognised frameworks and best practices.
Frequently Asked Questions
Everything you need to know about this course
No, this course is designed for non-technical users.
Ready to Start Your Learning Journey?
Take the next step in your professional development