Course Overview
This foundation course introduces learners to no-code automation using Zapier and Make, two widely used platforms for connecting applications and streamlining business processes. It focuses on helping professionals automate repetitive tasks without requiring programming knowledge.
Through mentor-led sessions and practical scenarios, participants will build multi-step workflows, map data between systems, and integrate tools such as CRMs, email platforms, and productivity apps. The course emphasises usability, efficiency, and real-world applicability in business environments.
By the end of the programme, learners will be able to design and deploy automation workflows that improve productivity, reduce manual effort, and support operational efficiency. This course is ideal for those starting their journey into business automation and no-code tools.
Hands-On Learning
Build multi-step workflows using Zapier and Make integrations
Mentor-Led Sessions
Guided sessions with real business automation scenarios
Career-Ready Skills
No-code automation and workflow integration skills
Learning Outcomes
Design no-code automation workflows
Implement multi-step integrations
Analyse workflow performance and outputs
Evaluate business automation opportunities
Manage workflows across multiple tools
Communicate automation solutions clearly
Prerequisites
Basic computer and internet skills
Familiarity with common business tools
Interest in process automation
Detailed Syllabus
Step-by-step learning journey from basics to professional practice
Topics Covered
- Introduction to automation concepts
- Platform setup for Zapier and Make
- Overview of no-code workflows
Skills You'll Gain
Master these in-demand skills through hands-on practice
Career Progression
A clear view of the roles this programme supports, what typically comes next, and where learners progress over time
Ways to Learn
Choose the learning format that works best for you and your team
Live Online
Instructor-Led Training
Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
- Live instructor interaction (real-time)
- Trainer-led walkthroughs and real examples
- Guided resources and session notes provided
- Structured Q&A and practical discussion
Price per person
Group enrolments and early planning options available.
All prices are exclusive of VAT where applicable. Group enrolments and custom packages available on request.
Prefer a Faster, Personalised Route into IT?
Not everyone learns best in a group. If you want focused guidance, faster clarity, and confidence you can use on the job, our 1-to-1 Fast-Track Training gives you private, mentor-led support tailored to your experience and goals.
"Many learners choose 1-to-1 when they want understanding, not memorisation."
Exam & Certification Information
Everything you need to know about the certification exams
Important Information
You will receive an Xcademia certificate of completion based on participation and successful completion of labs and scenario simulations.
Credential
Certificate of Completion
On successful completion of Zapier & Make for Business Automation, learners receive an Xcademia Certificate of Completion. This standalone certificate is issued directly by Xcademia and is aligned with globally recognised frameworks and best practices.
Frequently Asked Questions
Everything you need to know about this course
Yes, it is designed for those new to automation and no-code tools.
Ready to Start Your Learning Journey?
Take the next step in your professional development