Course Overview
Supplier Relationship Management (SRM) is a critical capability for organisations aiming to move beyond transactional procurement and create long-term supplier value. This mentor-led programme equips professionals with structured frameworks to segment suppliers, manage performance and build strategic partnerships aligned with business goals.
Participants will explore how to design SRM strategies, define meaningful KPIs and implement governance models that ensure accountability and continuous improvement. The course focuses on balancing cost, risk and innovation while strengthening collaboration with key suppliers.
Through practical scenarios, learners will work on real-world supplier challenges such as underperformance, risk exposure and contract misalignment. By the end, participants will be able to confidently manage supplier relationships that drive measurable business outcomes.
Hands-On Learning
Apply SRM frameworks through case-based supplier scenarios and performance reviews.
Mentor-Led Sessions
Guided sessions with procurement experts focused on real supplier management challenges.
Career-Ready Skills
Develop skills to manage suppliers strategically and improve procurement outcomes.
Learning Outcomes
Design effective SRM frameworks and strategies
Analyse supplier performance using KPIs
Implement supplier segmentation and engagement plans
Evaluate supplier risks and mitigation strategies
Lead contract governance and compliance processes
Communicate effectively with key suppliers
Prerequisites
Basic understanding of procurement processes
Experience working with suppliers preferred
Familiarity with business operations
Detailed Syllabus
Step-by-step learning journey from basics to professional practice
Topics Covered
- SRM concepts and value drivers
- Lifecycle of supplier relationships
- Aligning SRM with business strategy
Skills You'll Gain
Master these in-demand skills through hands-on practice
Career Progression
A clear view of the roles this programme supports, what typically comes next, and where learners progress over time
Ways to Learn
Choose the learning format that works best for you and your team
Live Online
Instructor-Led Training
Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
- Live instructor interaction (real-time)
- Trainer-led walkthroughs and real examples
- Guided resources and session notes provided
- Structured Q&A and practical discussion
Price per person
Group enrolments and early planning options available.
All prices are exclusive of VAT where applicable. Group enrolments and custom packages available on request.
Prefer a Faster, Personalised Route into IT?
Not everyone learns best in a group. If you want focused guidance, faster clarity, and confidence you can use on the job, our 1-to-1 Fast-Track Training gives you private, mentor-led support tailored to your experience and goals.
"Many learners choose 1-to-1 when they want understanding, not memorisation."
Exam & Certification Information
Everything you need to know about the certification exams
Important Information
You will receive an Xcademia certificate of completion based on participation and successful completion of labs and scenario simulations.
Credential
Certificate of Completion
On successful completion of Supplier Relationship Management (SRM), learners receive an Xcademia Certificate of Completion. This standalone certificate is issued directly by Xcademia and is aligned with globally recognised frameworks and best practices.
Frequently Asked Questions
Everything you need to know about this course
It is best suited for professionals with basic procurement knowledge.
Ready to Start Your Learning Journey?
Take the next step in your professional development