Course Overview
As organisations extend ServiceNow beyond IT service management, the demand for skilled developers continues to grow. This course provides hands-on training in building custom applications and automations using the ServiceNow platform.
Participants will learn how to use the Studio IDE, develop with GlideScript, and create client scripts, business rules, and UI policies. The course also covers REST API integrations, enabling developers to connect ServiceNow with external systems and build scalable enterprise solutions.
Aligned with the ServiceNow Certified Application Developer, this programme prepares learners to design, develop, and deploy custom ServiceNow applications that enhance business processes and digital workflows.
Hands-On Learning
Build custom ServiceNow applications with scripting, automation, and API integrations.
Mentor-Led Sessions
Expert-led sessions focused on development, scripting, and enterprise application design.
Career-Ready Skills
Gain practical skills to develop and deploy applications on the ServiceNow platform.
Learning Outcomes
Build custom applications using ServiceNow Studio
Develop server-side and client-side scripts
Implement business rules and automation logic
Integrate ServiceNow with external systems via APIs
Design scalable and maintainable applications
Apply testing and deployment best practices
Prerequisites
Basic understanding of ServiceNow platform
Familiarity with JavaScript fundamentals
Experience with IT systems or development concepts
Detailed Syllabus
Step-by-step learning journey from basics to professional practice
Topics Covered
- ServiceNow platform architecture
- Developer tools overview
- Application lifecycle basics
Skills You'll Gain
Master these in-demand skills through hands-on practice
Career Progression
A clear view of the roles this programme supports, what typically comes next, and where learners progress over time
Ways to Learn
Choose the learning format that works best for you and your team
Live Online
Instructor-Led Training
Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
- Live instructor interaction (real-time)
- Trainer-led walkthroughs and real examples
- Guided resources and session notes provided
- Structured Q&A and practical discussion
Price per person
Group enrolments and early planning options available.
All prices are exclusive of VAT where applicable. Group enrolments and custom packages available on request.
Prefer a Faster, Personalised Route into IT?
Not everyone learns best in a group. If you want focused guidance, faster clarity, and confidence you can use on the job, our 1-to-1 Fast-Track Training gives you private, mentor-led support tailored to your experience and goals.
"Many learners choose 1-to-1 when they want understanding, not memorisation."
Exam & Certification Information
Everything you need to know about the certification exams
Credential
Certificate of Completion
On successful completion of ServiceNow Application Developer Training, learners receive an Xcademia Certificate of Completion. This standalone certificate is issued directly by Xcademia and is aligned with globally recognised frameworks and best practices.
Frequently Asked Questions
Everything you need to know about this course
Yes, basic knowledge of JavaScript is recommended.
Ready to Start Your Learning Journey?
Take the next step in your professional development