Course Overview
Modern organisations manage a growing mix of corporate-owned and personal devices accessing enterprise resources. This course introduces the fundamentals of Mobile Device Management (MDM) and Mobile Application Management (MAM), helping IT professionals understand how mobile endpoints are secured, configured, and supported. Through mentor-led sessions and practical scenarios, participants explore the concepts that underpin modern endpoint mobility management.
The programme focuses on how organisations manage Bring Your Own Device (BYOD) environments while maintaining security and compliance. Learners examine device enrolment models, configuration policies, and application protection approaches used to safeguard organisational data across mobile devices and tablets.
By the end of the course, participants will understand how device management policies, application controls, and compliance rules work together to support secure mobile productivity aligned with modern endpoint management practices.
Hands-On Learning
Hands-on labs exploring device enrolment flows, policy configurations, and mobile management scenarios.
Mentor-Led Sessions
Mentor-led sessions guide participants through real-world mobile device management scenarios.
Career-Ready Skills
Develop foundational skills in mobile device management, BYOD support, and endpoint policy awareness.
Learning Outcomes
Analyse mobile device management environments
Implement basic device management concepts
Evaluate application protection approaches
Communicate mobility policies to users
Design support workflows for managed devices
Analyse compliance indicators in mobile environments
Prerequisites
Basic understanding of IT support or system administration.
Familiarity with smartphones or mobile applications.
Interest in endpoint and mobility management.
Detailed Syllabus
Step-by-step learning journey from basics to professional practice
Topics Covered
- Overview of modern mobile device environments
- Understanding BYOD and corporate device models
- Device management terminology and concepts
Skills You'll Gain
Master these in-demand skills through hands-on practice
Career Progression
A clear view of the roles this programme supports, what typically comes next, and where learners progress over time
Ways to Learn
Choose the learning format that works best for you and your team
Live Online
Instructor-Led Training
Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
- Live instructor interaction (real-time)
- Trainer-led walkthroughs and real examples
- Guided resources and session notes provided
- Structured Q&A and practical discussion
Price per person
Group enrolments and early planning options available.
Also Available
Custom quotes for teams and organisations
Onsite Training
Quote RequiredWe come to you. Training delivered at your workplace for teams of 6 or more.
Custom pricing based on:
- • Team size & location
- • Training dates & duration
- • Customisation requirements
- Training at your location
- Customised content for your team
- Flexible scheduling
No obligation. Response within 1 business day.
Venue-Based
Quote RequiredClassroom training at a professional venue. Ideal for focused, immersive learning.
Custom pricing based on:
- • Team size & location
- • Training dates & duration
- • Customisation requirements
- Professional training venue
- Face-to-face instruction
- Networking opportunities
No obligation. Response within 1 business day.
Blended
Quote RequiredCombine online and in-person learning for maximum flexibility and impact.
Timeline tailored to learner availability
Custom pricing based on:
- • Team size & location
- • Training dates & duration
- • Customisation requirements
- Mix of online and classroom
- Self-paced pre-work
- Intensive practical sessions
No obligation. Response within 1 business day.
All prices are exclusive of VAT where applicable. Group enrolments and custom packages available on request.
Prefer a Faster, Personalised Route into IT?
Not everyone learns best in a group. If you want focused guidance, faster clarity, and confidence you can use on the job, our 1-to-1 Fast-Track Training gives you private, mentor-led support tailored to your experience and goals.
"Many learners choose 1-to-1 when they want understanding, not memorisation."
Exam & Certification Information
Everything you need to know about the certification exams
Important Information
You will receive an Xcademia certificate of completion based on participation and successful completion of labs and scenario simulations.
Credential
Certificate of Completion
On successful completion of MDM/MAM Basics, learners receive an Xcademia Certificate of Completion. This standalone certificate is issued directly by Xcademia and is aligned with globally recognised frameworks and best practices.
Frequently Asked Questions
Everything you need to know about this course
MDM manages entire devices while MAM focuses on protecting and controlling specific applications and data.
Ready to Start Your Learning Journey?
Take the next step in your professional development