Course Overview
Incident Response Playbooks Workshop is a practical programme for teams and individuals who need clear, executable response playbooks, not generic policy documents. You will learn how to turn an incident response lifecycle into step-by-step runbooks with decision points, owners, and outputs that hold up during real events. The approach is grounded in recognised incident handling guidance, including preparation, detection and analysis, containment, eradication, and recovery.
Delivered through mentor-led sessions, you will work through practical scenarios to design escalation paths, define evidence capture standards, and build “evidence packs” that support rapid investigation and defensible reporting. This includes aligning playbook steps to good forensic practice so actions are documented consistently and evidence handling remains disciplined.
Over two intensive days, you will leave with a playbook set you can adapt to your environment, plus templates for comms, handovers, and post-incident learning. We also reference how modern playbooks are structured in operational guidance, helping you map your runbooks to real-world incident types and response workflows. Aligned with recognised best practices including ISO, GDPR, NIST and SOC 2, ensuring skills remain practical and deployable in real organisations. All prices are exclusive of VAT (where applicable). Group enrolments and custom packages available.
Hands-On Learning
Build and refine playbooks in workshops, using scenario simulations and peer review to produce usable runbooks and evidence packs.
Mentor-Led Sessions
Mentor-led design clinics with real-time feedback on decision points, escalation logic, and documentation quality.
Career-Ready Skills
Operational incident response workflows that improve speed, consistency, and communication under pressure.
Learning Outcomes
Design operational incident response playbooks with owners.
Analyse incident scenarios to define decision points.
Implement escalation workflows and handover briefs.
Lead evidence capture through structured evidence packs.
Communicate incident updates using reusable templates.
Evaluate playbook quality through scenario simulations.
Prerequisites
Basic understanding of security incidents
Familiarity with SOC or IT operations
Comfortable writing structured documents
Detailed Syllabus
Step-by-step learning journey from basics to professional practice
Topics Covered
- Workshop goals, scope, and “what good looks like”
- Your current environment: systems, owners, and escalation routes
- Template pack overview: runbooks, comms, evidence logs
Skills You'll Gain
Master these in-demand skills through hands-on practice
Career Progression
A clear view of the roles this programme supports, what typically comes next, and where learners progress over time
Ways to Learn
Choose the learning format that works best for you and your team
Live Online
Instructor-Led Training
Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
- Live instructor interaction (real-time)
- Trainer-led walkthroughs and real examples
- Guided resources and session notes provided
- Structured Q&A and practical discussion
Price per person
Group enrolments and early planning options available.
Also Available
Custom quotes for teams and organisations
Onsite Training
Quote RequiredWe come to you. Training delivered at your workplace for teams of 6 or more.
Custom pricing based on:
- • Team size & location
- • Training dates & duration
- • Customisation requirements
- Training at your location
- Customised content for your team
- Flexible scheduling
No obligation. Response within 1 business day.
Venue-Based
Quote RequiredClassroom training at a professional venue. Ideal for focused, immersive learning.
Custom pricing based on:
- • Team size & location
- • Training dates & duration
- • Customisation requirements
- Professional training venue
- Face-to-face instruction
- Networking opportunities
No obligation. Response within 1 business day.
Blended
Quote RequiredCombine online and in-person learning for maximum flexibility and impact.
Timeline tailored to learner availability
Custom pricing based on:
- • Team size & location
- • Training dates & duration
- • Customisation requirements
- Mix of online and classroom
- Self-paced pre-work
- Intensive practical sessions
No obligation. Response within 1 business day.
All prices are exclusive of VAT where applicable. Group enrolments and custom packages available on request.
Prefer a Faster, Personalised Route into IT?
Not everyone learns best in a group. If you want focused guidance, faster clarity, and confidence you can use on the job, our 1-to-1 Fast-Track Training gives you private, mentor-led support tailored to your experience and goals.
"Many learners choose 1-to-1 when they want understanding, not memorisation."
Exam & Certification Information
Everything you need to know about the certification exams
Important Information
You will receive an Xcademia certificate of completion based on participation and successful completion of playbook workshop deliverables and scenario simulations.
Credential
Certificate of Completion
On successful completion of Incident Response Playbooks Workshop (Runbooks, Escalation, Evidence Packs), learners receive an Xcademia Certificate of Completion. This standalone certificate is issued directly by Xcademia and is aligned with globally recognised frameworks and best practices.
Frequently Asked Questions
Everything you need to know about this course
It is a practical workshop focused on creating executable playbooks and runbooks, supported by scenario simulations and operational best-practice structure.
Ready to Start Your Learning Journey?
Take the next step in your professional development