Course Overview
CompTIA A+ is one of the most widely recognised entry-level certifications for IT support professionals. This programme prepares learners for the Core 1 exam by building strong foundations in computer hardware, networking basics, mobile devices, and troubleshooting tools.
Across five mentor-led days, learners explore how modern devices and systems are installed, configured, and maintained. Through practical scenarios and guided labs, participants gain hands-on experience with hardware components, connectivity technologies, and diagnostic techniques used in professional IT environments.
The course also introduces foundational concepts in virtualisation and cloud computing while strengthening troubleshooting approaches for common hardware and network issues. By the end of the programme, learners will be prepared to approach the A+ Core 1 exam objectives with confidence and apply their skills in real support scenarios.
Hands-On Learning
Practical labs installing hardware components, configuring devices, and diagnosing technical issues.
Mentor-Led Sessions
Experienced mentors guide learners through structured troubleshooting exercises and real IT support scenarios.
Career-Ready Skills
Develop foundational technical support skills used in help desk, desktop support, and IT operations roles.
Learning Outcomes
Design structured troubleshooting approaches for IT systems
Analyse hardware components and system configurations
Implement networking basics in small environments
Evaluate hardware and connectivity issues effectively
Communicate technical solutions to support users
Lead structured diagnostic processes in support environments
Prerequisites
Basic computer usage familiarity.
Interest in IT support or technical troubleshooting.
No prior professional IT experience required.
Detailed Syllabus
Organized by professional domains with comprehensive coverage
Topics Covered:
- •Mobile device components and accessories
- •Batteries, cameras, and sensors
- •Docking stations and adapters
Skills You'll Gain
Master these in-demand skills through hands-on practice
Career Progression
A clear view of the roles this programme supports, what typically comes next, and where learners progress over time
Ways to Learn
Choose the learning format that works best for you and your team
Live Online
Instructor-Led Training
Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
- Live instructor interaction (real-time)
- Trainer-led walkthroughs and real examples
- Guided resources and session notes provided
- Structured Q&A and practical discussion
Price per person
Group enrolments and early planning options available.
All prices are exclusive of VAT where applicable. Group enrolments and custom packages available on request.
Prefer a Faster, Personalised Route into IT?
Not everyone learns best in a group. If you want focused guidance, faster clarity, and confidence you can use on the job, our 1-to-1 Fast-Track Training gives you private, mentor-led support tailored to your experience and goals.
"Many learners choose 1-to-1 when they want understanding, not memorisation."
Exam & Certification Information
Everything you need to know about the certification exams
Required Exams
CompTIA A+ Core 1
Important Information
This programme is aligned with the official exam objectives. Exam registration and certification are managed directly by the awarding body.
Credential
Certificate of Completion
On successful completion of CompTIA A+ Core 1 Training, learners receive an Xcademia Certificate of Completion. This standalone certificate is issued directly by Xcademia and is aligned with globally recognised frameworks and best practices.
Frequently Asked Questions
Everything you need to know about this course
No, this course is designed for beginners starting their IT support careers.
Ready to Start Your Learning Journey?
Take the next step in your professional development